FAQs

We get asked lots of questions and here's some of the more frequent. If you have other questions please ask us at team@vervefitness.com.au

ARE YOU AN AUSTRALIAN COMPANY?

Yes, VERVE Fitness Equipment Pty Ltd is an Australian company with a large showroom and warehouse in Gold Coast, Queensland.

WHERE ARE YOUR PRODUCTS MADE?

Our apparel is printed locally in Australia by an Australian company. Our equipment is manufactured under strict quality control standards in China. We regularly see other well known premium brands on the same production line, including companies who stress how much their products are made in USA or Australia.

HOW LONG DOES IT TAKE TO DISPATCH MY ORDER?

For orders received by 11am we aim to ship them out the same day.

HAVE YOU A SHOWROOM I CAN VISIT?

Absolutely. You're welcome to come visit us at 5 Brendan Drive, Nerang, QLD, 4211 in Gold Coast. And we have good coffee too.

WHAT IF I DON'T LIKE MY PRODUCT?

We really doubt that will happen, but if it does, we have a 14 day money back guarantee. See here for details
https://www.vervefitness.com.au/pages/returns-policy

HOW CAN YOU SELL SUCH NICE GEAR AT THESE PRICES?

We manufacture VERVE Fitness equipment and sell it directly to you from the factory. With no middle man involved you get to enjoy the savings.

DO YOU OFFER CREDIT TERMS?

All goods must be paid for in full before they are collected or dispatched. To facilitate credit, we offer Afterpay.